We have an easy 15 day exchange policy. We accept returns for products upto 15 days from the date of delivery. To initiate a return, send us an email at firstname.lastname@example.org with your Order ID and the reason for return.
We will contact you and arrange for a pickup through our courier partners. In case of manufacturing defects, or delivery of the wrong product we will replace the defective product and send you a fresh one.
For all other issues including size issues, you will be responsible for the costs involved in reverse shipping. Please note that the invoice copy must be included with the packaging.
*Sale items purchased during promotions will not be eligible for a return or exchange.
Once we receive the product, we will send you a confirmation email confirming the receipt of the same. You will then have the option of receiving the same product in a different size. Alternatively, you may choose to get a voucher equivalent to your purchase amount less the reverse shipping charges with a validity of 1 month which may be applied towards your next online purchase on our website. Please note here that for any returns to be processed, the item must be sent back to us in a sellable condition with the tags intact and invoice present. We will not accept returns for products which are clearly worn, washed, soiled or display noticeable signs of wear and tear. You may certainly try the product but please attempt to maintain its original condition or you may find that your order is not eligible for a return.
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